Authorizing your product when you don't have an Internet connection

Note: This topic only applies if you have an authorization code.

This method of authorization is required if the machine you want to license does not have an Internet connection or if normal (automatic) authorization fails.


  1. Start Micro Focus License Administration.
  2. Click Manual Authorization on the Install page.
  3. Make a note of the contents of the Machine ID field. You will need this later.
  4. Do one of the following:
    • If your machine has an Internet connection, click the SupportLine Web link in the Manual Authorization Information window.
    • If your machine does not have an Internet connection, make a note of the Web address and type it into a Web browser on a machine that has an Internet connection.

    The Micro Focus SupportLine Manual product authorization Web page is displayed.

  5. Type the authorization code in the Authorization Code field. The authorization code is a 16-character alphanumeric string supplied when you purchased your product.
  6. Type the Machine ID in the Machine ID field.
  7. Type your email address in the Email Address field.
  8. Click Generate.
  9. Copy the generated license string (or copy it from the email) and paste it into the box under the License file field on the Install page.
  10. Click Install Licenses.


In order to authorize your product you must have the following:
  • Access to a computer which is connected to the Internet.
  • Your authorization code (a 16-character alphanumeric string).
  • The machine ID. To get this, start the Micro Focus License Administration tool and select the Get Machine Id option by inputting 6. Make a note of the "Old machine ID".

If you have previously received the licenses and put them in a text file, skip to step 6.

  1. Open the Micro Focus license activation web page in a browser.
  2. Enter your authorization code and old machine ID and, optionally, your email address in the Email Address field.
  3. Click Generate.
  4. Copy the licenses strings from the web page or the email you receive into a file.
  5. Put the license file onto your target machine.
  6. Start the Micro Focus License Administration tool and select the Manual License Installation option by inputting 4.
  7. Enter the name and location of the license file.