Customizing the Default Configuration

This chapter describes the procedures for editing the components in the default configuration for your ITS. See Creating a New Configuration if you want to create a new Configuration.

Important: This chapter assumes you have completed the set up process for default configurations described in Quick Start.

What is a Default Configuration?

A default configuration is an AccuSync Configuration that has been pre-configured to work with one of the ITSs supported by AccuSync: there are default configurations for JIRA, Rally, HP QC, ClearQuest, and BMC Remedy, for example. Each default configuration contains AccuSync Configuration components, field mappings, synchronization patterns, and so on that are designed to work with the default AccuWork schema installed with AccuSync and the default schema of your ITS.

A default configuration requires little or no modification before you can use it to synchronize AccuWork issues with issues in your ITS. Some changes to individual configuration components might be required if you have modified the default AccuWork schema, the default ITS schema, or both. For example, if you added a custom field to your ITS schema, you might want to add that field to your AccuWork schema and create a field mapping to synchronize the data in that field.

See AccuSync Configuration Components for descriptions of the components in an AccuSync Configuration. For information about how these components have been pre-configured in the default configuration for your ITS, see the Configuration Reference appendix for your ITS.