Mapping Definitions Summary

The following table summarizes the mapping definitions included in the default configuration. Details for individual mapping definitions follow this table.

If you create a new AccuSync Configuration (as opposed to using the default configuration), you need to create one mapping definition for each type of issue (defect, enhancement, and so on) you want to synchronize. Separate mapping definitions must be created to manage change package information for each type.

The basic mapping definition is optional. however, if you choose not to create it, all of the field mappings it defines must be created manually for every mapping definition. See Base Mapping Definitions for more information.

Note: You can name these mapping definitions as you choose, but if you change them, make sure you do so throughout your Configuration.
Mapping Definition Name Inherits this Mapping Definition AccuWork Issue Type BMC Remedy Issue Type
Basic -- -- --
Incidents Basic incident incident