Troubleshooting Timout Errors

A timeout is the default length of time that a computer will wait for a task to be completed before the task is canceled. The cancellation of a task is usually indicated by an error message. Timeouts can almost always be adjusted by the user or system administrator.

Host Integrator uses multiple timeouts; client connection timeouts, connector method timeouts, host connection timeouts, and so forth. If you encounter a timeout error, it does not necessarily mean that you should increase the duration of the timeout. For example, if the host application is not arriving at an expected entity within 10 seconds, waiting longer is not going correct the situation. You should first investigate the error logs and make targeted model improvements.

Connector timeout

If a table procedure is returning a large amount of data (such as naavigating too many host screens or scrolling a large recordset), then the connector timeout may need to be increased so the client-side doesn't give up too early.

More information

Since Host Integrator has many timeouts, the best way to access information on individual timeouts is to open the online help and search on the keyword, Timeouts.

For information on revising the method timeout to address client timeouts. See Technical Note 10044.